RoyalXO Privacy Policy

Every casino collects your data, but knowing exactly what gets collected, where it goes, and how long it’s kept sets informed players apart from everyone else. RoyalXO gathers personal details, financial records, and technical data from every registered player. It’s secured with 128-bit SSL encryption and retained for at least 5 years. This guide breaks down everything RoyalXO’s Privacy Policy actually says, in plain language.

What Information Does RoyalXO Collect From You

RoyalXO collects three layers of data. Your personal details, such as your name, and your financial and technical data, including IP addresses and activity logs, are automatically collected in the background. KYC verification adds passport scans and utility bills to everything collected at registration.

Personal Information

When you sign up and play at RoyalXO, the casino collects several categories of personal data about you. These include:

• Your registration details, including your name, date of birth, email address, and phone number.
• All transaction history and account activity logs.
• Your IP address, browser type, and GeoIP location data.

KYC documents, including passport scans, bank statements, and payment method screenshots, as well as any correspondence with the support team, also count as collectables.

Financial Information

RoyalXO collects financial data tied to every transaction you make on the platform:

• Your full deposit and withdrawal transaction history across all payment methods.
• Payment method details, including card information and e-wallet screenshots, are submitted for verification.
• Bank statements provided during KYC checks.
• Any payment slips or proof of funds documents you upload.

Transaction data is sent to payment processors such as Paysafe for card processing.

Technical Information

Every time you visit and interact with RoyalXO, the system automatically logs technical data about your device and connection. And this is even before you place a single bet. Some of the info collected includes:

• Your IP address and GeoIP location data pinpoint your approximate geographic location.
• Browser type and version, along with your device specifications.
• Website activity logs track which pages you visited and when you visited them.
• Traffic data is recorded across your entire session.

Also, cookie data captures your preferences and site behaviour.

Does RoyalXO Share Your Data With Third Parties?

RoyalXO doesn’t sell or rent your data, and that’s stated clearly in the Privacy Policy. But your information does get shared in specific circumstances, and it’s worth knowing exactly when. Here’s when third-party sharing happens:

• During payment processing for card transactions handled by Paysafe.
• For legal compliance purposes, data may be disclosed to law enforcement when required by law.
• Your information may also be shared with anti-fraud companies if suspicious activity is detected.
• At times, RoyalXO may share some data with marketing service providers.
• In the context of mergers or acquisitions, data transfers may be required. You’ll be notified by email beforehand.

Data protection agreements bind all third-party processors. Your personal data, such as your name and email address, is never shared directly with advertising partners. However, site visit data may be linked with other information that providers hold independently.

How RoyalXO Keeps Your Data Safe

RoyalXO takes data protection seriously. Your personal and financial information is protected by a combination of encryption and anti-fraud systems that work in parallel.

The headline security measure is 128-bit SSL encryption, which is the same standard used by banks and legal institutions. Every transaction and data transfer on the site runs through this layer of protection, making interception effectively impossible for unauthorised parties.

Beyond encryption, here’s how your data stays protected:

• RoyalXO has an active anti-fraud system that monitors all transactions in real time. If fraud is detected, the system will trigger immediate account termination.
• Only certain staff have internal access to your data. In fact, all staff members are bound by signed confidentiality agreements.
• Your account is only accessible via your unique ID and password.
• Any data shared with third-party processors is governed by formal service agreements requiring the same protection standards.

Your Rights and How to Contact RoyalXO About Your Data

RoyalXO gives you real rights over your personal data, and exercising them is straightforward. Send everything to support@RoyalXO.com, and the team is obliged to respond.

Here’s what you’re entitled to do:

• Confirm the accuracy of the personal information RoyalXO holds on you.
• Enquire about exactly how your data is being used.
• Opt out of marketing via your account settings or by emailing support directly.
• Request corrections to inaccurate information, though supporting evidence is required.
• Lodge a formal complaint with a supervisory authority under Article 77 of GDPR, in your country of residence or workplace.

One hard limitation worth knowing is that data erasure requests won’t be fulfilled within the 5-year retention window required by AML regulations. If your account closes today, RoyalXO is legally obliged to retain your data until the end of that period. That’s not RoyalXO’s choice—it’s the law.

What Cookies Does RoyalXO Use

When you visit RoyalXO, the site automatically places cookies on your device. There are three distinct types, each serving a different purpose. Required cookies keep the site functioning. Without them, you can’t access member areas or navigate basic features as they’re non-negotiable for the site to work properly.

Functional cookies remember your preferences. Things like your language settings, region, and session details are saved so you don’t have to re-enter them on every visit. A few other things worth knowing about how cookies work on the site:

• Third-party service providers also set their own cookies to measure site performance and campaign effectiveness.
• Your site visit data from advertising cookies may be linked with data collected by third-party providers through other sources.
• Most browsers accept cookies automatically, but you can block or delete them through your browser settings.
• RoyalXO recommends against blocking cookies, as it may restrict your access to certain site features.

Advertising cookies track marketing effectiveness. They monitor site visits and new player registrations from ads, but your personal details, such as your name or email, aren’t shared with advertising partners via these cookies.

What RoyalXO Says About Privacy in One Breath

RoyalXO collects personal, financial, and behavioural data from every registered player, such as your name, DOB, transaction history, device data, and KYC documents. It’s secured with 128-bit SSL encryption, retained for a minimum of 5 years after account closure, and never sold to third parties. You can opt out of marketing at any time, and GDPR rights govern how your data is handled.